We’re Confident In Our Decision To Choose SpliceNet

In the short time Cors & Bassett has been with SpliceNet Legal Tech, and Disaster Recovery postures. Although more effort remains we’re confident in our decision in choosing SpliceNet to manage our IT and Cybersecurity. What’s amazing is that SpliceNet even went Pro Bono for us for a few months while we were actually comparing them to their competitors. When we needed them to move quickly on our transition, their team and processes were thorough, efficient and on target. We even more thrilled when we realized we didn’t just enlist a “tech support company” but they took on the role of an unofficial Chief Information Officer to manage much more than just our computers and servers. They’ve become our advisors and are implementing a number of management functions to ensure we’re consistently giving the appropriate attention to all aspects of our technology, cybersecurity, education and practices. Thanks, SpliceNet. We’re excited for what the future holds together!

If you're less than 100% sure about your security and monitoring tools, you need to reach out to SpliceNet

We decided to partner with SpliceNet Legal Tech this year to enhance our security posture, expand oversight of our network resources and consolidate the management of our 3rd party security and monitoring services. Jim and his team have delivered on all three of those goals and have exceeded our expectations regarding service and accountability. Jim has spent a lot of time personally making sure that I understand and am able to fully utilize the various tools and services that they provide for us. They've put together a high-value offering that allows law firms access to the kind of resources and expertise previously only accessible to big IT departments with huge annual budgets. I highly recommend Jim and his team at SpliceNet Legal Tech! If you're less than 100% sure about your security and monitoring tools, you need to reach out to SpliceNet Legal Tech to see what they offer. If you're like me (constantly accosted by pushy salespeople), you'll find their low-pressure sales approach refreshing. The free security assessment that they offer will provide some extremely valuable insight, whether you decide to do business with them or not.

All Law Firms should have them perform a Cybersecurity Assessment

We’re a 100-person firm in Chicago and we called on SpliceNet Legal Tech because of their great reputation. Their Law Firm Cybersecurity Risk Assessment process was easy and quick yet thorough. It was an eye-opener and helped make us aware of potential risks and how to mitigate them. We subsequently signed up for their FREE Weekly 2-minute Cybersecurity Quiz for our entire staff and it’s really made a difference in our end user’s cyber threat education. All law firms should have them perform a Cybersecurity risk assessment for them as a cross-check.

SpliceNet and Office 365 are Awesome

Thank you SpliceNet for helping us convert our old email system to Office 365. We never knew how good it could be not having problems with our email constantly. You're planning and upfront effort proved to deliver on your promises of zero downtime.

SpliceNet makes Microsoft Teams A Great Legal Tool

Stagnaro, Saba & Patterson has used Office 365 for email and our Office software subscription for a few years, but we’ve never been able to get much more from all Office 365 has to offer, until now. Jim Gast, CEO of SpliceNet Legal Tech used their 10-person Microsoft Surface Laptop lab and gave our firm a 2-day, hands-on “immersion experience” on Office 365 allowing our staff to discover for ourselves how Office 365 apps like Teams, Planner, Excel & Word co-authoring and more could solve our business problems. Now with the help of SpliceNet, we’re beginning to collaborate on case workloads in ways we never thought possible. Don’t delay doing your Law Firm Office 365 Immersion Experience with SpliceNet Legal Tech.

No one in Cincinnati knows Law Firm Technology & Cybersecurity better.

We had seen Jim Gast of SpliceNet Legal Tech speak and write many times but we never pulled the trigger because our IT guy was doing a “good enough job” and billed us a low hourly rate. After continuing disappointment with the lack of stability of our network, we called SpliceNet.

SpliceNet evaluated our systems, backup, and cybersecurity and we determined that previously our backups were not being monitored or tested as frequently as we had thought and our computer updates were not being done consistently. We also learned that there were more reliable email options than what we had been using.

As soon as they started, SpliceNet Legal Tech implemented their monitored cybersecurity systems, server protection/failover and Office 365 and a faster Internet connection all for a cost well in reach of our previous spend. Now our tech problems have diminished, we see system improvements and benefits monthly and we know our Client Confidential data is more secure than ever. No one in Cincinnati knows Law Firm Technology & Cybersecurity better. We’re glad we made the switch. You should make the switch too.

Wow, what a difference in service!

I’m SO glad we hired SpliceNet. Wow, what a difference in service! Now our computers work the way they’re supposed to and we aren’t constantly plagued by frustrating problems. I highly recommend you call SpliceNet today!

Always highly accessible and responsive

SpliceNet is a responsive, knowledgeable, trusted, and valued business partner. Jim Gast and his team consistently work hard to provide value and they are always highly accessible and responsive when business needs require quick information and/or decisions. I highly recommend them.

Consistently been on-point and on-budget

SpliceNet designed and installed an onsite virtualization environment consisting of Windows, Exchange and Time Matters servers that have greatly improved the functionality, stability and reliability of our network. Additionally when we had a failure prior to the new servers, their On-Premise and Cloud integrated Backup/Disaster Recovery system had us up and running in hours rather than days saving us from incredible amounts of lost time and lost revenue. Great response times, dependable on-site visits and excellent remote support have consistently been on-point and on-budget. In addition, I have always found Jim and his team to be knowledgeable, courteous and a pleasure to work with.

Turnaround time is extremely efficient

SpliceNet has been serving us now for close to 10 years. I do most of the corresponding with them so I am fully aware of their services. I have found that the SpliceNet team is fully trained and capable of solving the computer issues that we have come across. I have developed a great rapport with their staff that anytime I place the call to them my turn around time is extremely efficient. Our office has had some problems that we thought would never be able to get corrected but SpliceNet has come up with ways to solve those. I am particularly impressed with the fact that they can communicate situations on the normal person's level so that we can understand. If you have any questions in reference to their services I would be happy to answer them.

SpliceNet takes ownership of my problems

The team at SpliceNet is personable, professional and understands my priorities. They are always willing to answer my questions and use plain English rather than “tech speak”. SpliceNet takes ownership of my problems, persistently pursues a solution and It gets done right the first time without any surprises charges. We are extremely satisfied with them and in my book SpliceNet is a 10!