OUR STORY
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About SpliceNet Consulting It’s Not Actually About Us. It’s About You
“No one cares how much you know until they know how much you care.” - President Theodore Roosevelt
SpliceNet isn’t really “about us.” We’re about you— a business leader with an IT problem that you need to be dealt with sooner rather than later. Our mission is to fix your existing problems quickly and prevent future interruptions. We do this by taking the time to understand your business and workflow. We work with you to find out what’s most important to your business and how things are supposed to work before making recommendations around technology.
No one went into business to make their lives harder. Our founder and President, Jim Gast, started SpliceNet more than two decades ago so he could be more than a 6 pm to 9 pm dad to his kids. We believe you do the work you do because you are passionate about it and want to improve your own life, and we want to help. For the last 25 years, SpliceNet Consulting has helped with IT services and solutions to hundreds of Ohio law firms, non-profits, manufacturing companies and other small and mid-sized businesses by ensuring their workflow is seamless and efficient, with no downtime or interruption. So after a productive day, you and your team can go home to your dogs, cats, hobbies, and families on time with peace of mind.
Call Us Today At Get To Know The Team Behind SpliceNet MEET OUR TEAM!
Our Commitment To You
SpliceNet’s core values are the basis of everything we do. We promise to create the best possible customer service
experience from start to finish.
Client-First Approach
Technical skills mean very little if we don’t prioritize your needs. We seek to understand your existing processes, systems, budgets, and goals. Then, we align technology to fit within your business workflow and culture.
Downtime In Any Form Is
Unacceptable
99.9% of our clients experience 100% of uptime each month. We respond to issues immediately and do whatever is necessary to get you better than back on track.
Constant Self-Evaluation
We ask ourselves tough questions and evaluate our performance regularly to ensure we continually deliver on our promises and identify new growth opportunities.
Regular Communication
Our goal is immediate assistance but if we’re busy helping others, our team will respond within an hour. We send regular updates and conduct site visits, so you trust we’re always there when you need us most.
Transparency
Because it’s in your best interest, we won’t hesitate to tell you if something in your IT infrastructure is missing, or we’ve made a mistake. We hold ourselves accountable in every aspect of our work.
Perpetual Education
Our CEO, Jim, regularly speaks in the community because we believe in using our expertise to lift up our businesses and communities. If there’s a way to improve your systems, better protect your family and company, or increase productivity without spending more, we’ll tell you about it.
Family-Forward Culture
We believe our families come first, personally and professionally. We support our employees and foster a fun and positive work culture.
Celebrate Our Successes
We celebrate our accomplishments and support our team in any failures.
Start Working With An IT Team That Puts Your Needs First TALK TO A TEAM MEMBER NOW
Start Working With An IT Team That Puts Your Needs First. Schedule A Free
Consultation To Learn More About How We Can Stop Interruptions In Your
Business
Nationally Recognized By IT Industry Leaders And Partners
We’re proud to provide white-glove managed IT and cybersecurity services to our clients. Our work recognized nationally by IT industry leaders.
