We have done a lot of Office 365 Migrations over the past few years. There are two things I tell every customer at the very beginning of a project:

At some point during this project, I will NOT be your favorite person
We WILL come across something unique that is going to require some additional work

And, you know what? I’ve never been wrong! Each Office 365 migration has resulted in finding some quirk – some unexpected technical problem – that we have to get around.

This is a question that we are asked by our law firm customers every time a Cloud solution or Office 365 is being considered for their firm. The short answer is, as always, it depends. Typically your interpretation of the Rules for Professional Conduct apply.

We won’t take on a new customer for ongoing support unless they agree to have a backup server.

Not tapes. Not an external hard drive. And any time we have been assured “we have that covered”… They haven’t.

No, you need a backup server.